Financial Hardship Assistance

We're here to support you through difficult times

We Understand

We all face unexpected circumstances that affect our financial position from time to time. At Freedom Credit, we focus on helping you meet your obligations, within your current financial means. We have numerous options available to assist our customers in reaching financial recovery.

Our staff will assist you with respect and dignity, and work with you to achieve the best outcome for you in the immediate and long term.

How We Can Help

1

Submit Your Application

Complete our Financial Hardship Assistance Form and provide supporting documentation.

2

Assessment

Our dedicated team will review your situation and assess the best options for your circumstances.

3

Tailored Solution

We'll work with you to develop a manageable plan that suits your current financial situation.

Available Support Options

  • Payment arrangements that match your capacity to pay
  • Temporary payment reductions
  • Extension of loan term to reduce payments
  • Postponement of payments in certain circumstances
  • Financial counseling referral services

Required Documentation

To help us assess your situation, please provide:

📄
Income statements or payslips
📊
Bank statements
📝
List of assets and liabilities

Helpful Tip

If you complete this process on your phone, you can take photos of supporting documents, or take screenshots of anything you have access to on your phone and attach those photos to expedite the process.

Ready to Apply?

Complete our Financial Hardship Assistance Form to begin the process. We're here to help you through this.

Apply for Hardship