Third-Party Authorisation

Authorise someone you trust to help manage your account

Authorising a Third Party

We understand that sometimes you may need someone else to help manage your account. Whether it's a family member or a trusted friend, we're here to help make that process simple and secure.

Are you a Professional Representative?

If you are a Financial Counsellor, Solicitor, Credit Repairer, or other professional representative, please visit our Authorised Representative Portal.

How to Authorise

1

Complete Form

Fill in all required details in the authorisation form below, including your current contact information.

2

Verification

We'll verify your details against our records to ensure the security of your account.

3

Confirmation

Once verified, we'll process your request and send confirmation to both you and your authorised person.

Important Information

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Security First

We take your privacy seriously. Your authorised person will need to verify their identity when contacting us.

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Duration

You can specify how long you want the authorisation to remain active, and can cancel it at any time.

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Access Level

Choose what level of access and authority you want to grant to your third party.

What You'll Need

  • ✓Your current account details and contact information
  • ✓Third party's full name and contact details
  • ✓Specification of authority level to be granted
  • ✓Preferred duration of the authorisation
  • ✓Valid identification for both parties

Important Reminder

Please ensure your contact details match those on your account to avoid any delays in processing. If your details have changed, we may need to contact you for verification.

Ready to Proceed?

Complete the form below to authorise a third party on your account. All fields marked with an asterisk (*) are required.

Start Authorisation